Terms of service

Osage Publications’ Publication/Merchandise (collectively, “product” or “merchandise”)


Osage Publications reserves the right to refuse registration of an order from a potential customer, or to terminate the registration of any customer’s order, at any time for any reason whatsoever.

Any order you make for Osage Publications’ product is an offer by you to purchase such product (subject to these Terms and Conditions) shown in Osage Publications’ website (“website”), and acceptance of any order is at Osage Publications’ sole discretion. An order is deemed to have been accepted by Osage Publications only when you receive our email confirmation to this effect.

Whilst Osage Publications will use its best effort to ensure that an accepted order is correctly and satisfactorily fulfilled, Osage Publications reserves the right to decline to fulfil an accepted order in whole or in part if Osage Publications is unable to supply some or all items of an order because of unavailability or any unforeseen change of the product, or for any uncontrollable conditions. In such cases, Osage Publications will contact you and ask you to amend your order. Should you have any difficulty in placing your order on-line, please email inquiry to store@osagepublications.com.

Merchandise listed on this website are available while stock lasts.

Osage Publications reserves the right to decline to accept any order Osage Publications may consider unreliable based on the user’s history.


Product will be delivered to the address indicated by you at the time of making the order. Delivery will only be made to the address indicated by you and Osage Publications will not be responsible for delivery to an incorrect or outdated address.

All delivery shall be subject to the terms and conditions of the courier and Osage Publications will have no liability arising from any loss or damages of such delivery.

If any part of an order is found to be missing or incorrect, please email Osage Publications immediately at store@osagepublications.com.


The liability of Osage Publications in contract, tort (including, without limitation, negligence) or otherwise in respect of any product/merchandise delivered or otherwise in connection with an order or for any loss, injury or damage attributable directly or indirectly thereto will at the sole option of Osage Publications, be limited to: (a) delivering replacement product (at Osage Publications’ expense); or (b) refunding any sums paid to Osage Publications for the product.

Osage Publications shall not be liable (whether or not caused by Osage Publications’ negligence) for any direct, indirect, incidental, or consequential damages for loss of revenue, profit, goodwill, or opportunity suffered or incurred by you in respect of any product delivered or otherwise in connection with an order.

Osage Publications shall not be liable for any loss, injury or damage (including any damages arising in contract, tort (including negligence) or otherwise) attributable directly or indirectly to any use of or inability to use the Osage Publications Order website by any users including (but not limited to) (i) any inaccessibility or malfunctioning of the website; (ii) any errors, mistakes, or inaccuracies of contents of the website;(iii) any personal injury or property damage (including damage to computer or mobile device) of any nature whatsoever resulting from your access to and use of the website; (iv) any unauthorised access to or use of the website and/or any and all personal information stored therein; or (v) any bugs, viruses or the like which may be passed to your computer from the website.

In no event shall Osage Publications be held liable for any delay or failure in its performance of the order/delivery requested in this website resulting directly or indirectly from acts of nature or causes beyond its reasonable control including, without limitation, internet failures, computer equipment failures, telecommunication equipment failures, electrical power failures, strikes, labour disputes, fires, war, riot, civil commotion, floods, storms, explosions, acts of God or delays or non-performance by third parties.


Osage Publications shall retain full title and ownership of the product until complete payment of the price and incidental costs and charges are made by you and Osage Publications has received them.  Legal ownership of the product will immediately revert to Osage Publications if Osage Publications refund any such payment to you or if the product is exceptionally at Osage Publications’ sole discretion accepted by Osage Publications for exchange or return.  All risk of and relating to the product shall pass to you upon delivery of the purchased product or, at the time the product is delivered (or delivery is attempted) in accordance with your instructions.


Osage Publications makes no representations or warranties of any kind whatsoever, express or implied, in connection with these Terms and Conditions, the website, the product and/or any services, including warranties of quality, fitness for a particular purpose. Osage Publications does not warrant or guarantee the correctness, reliability, completeness or timeliness of any material or product sold at this website and, without limitation, Osage Publications does not represent or warrant that product description, colours or other contents are complete, correct or error-free.


You acknowledge and agree that all intellectual property and other proprietary rights including copyright and trademark and all technical, business and similar information (including logos, text, documents, data compilations, graphics, designs, icons, images, photographs, audio clips, sounds, music, and software, and any combination thereof and other materials relating to the product) available on this website created by Osage Publications and/or (as applicable) our licensors shall be and shall remain Osage Publications’ property (or the property of Osage Publications’ licensors, as applicable).  All such rights are reserved.


These Terms and Conditions shall be governed by and construed in accordance with the laws of Hong Kong. The courts of Hong Kong shall have exclusive jurisdiction to settle any dispute which may arise out of, under, or in connection with these Terms and Conditions.

If for any reason a court finds any provision of these Terms and Conditions to be invalid, illegal or unenforceable, the remainder of these Terms and Conditions will continue and have full force and effect.


Osage Publications will try to resolve any disputes when they first arise.  In the unlikely event that you have any complaints about any product purchased by you from the website, you can contact Osage Publications at store@osagepublications.com.


Osage Publications respects personal data privacy.

Please refer to our Privacy Policy (which forms part of these Terms and Conditions) to see how we collect, use or disclose personal information that we may collect from you.